COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at info@barknbig.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
COOKIES
Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Website and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.
SECURITY
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at info@barknbig.com using the "contact us" below.
SMS/Text Messaging
By providing your phone number to Bark N Big or by otherwise opting in to receive text messages from us, you consent to receive text messages from Bark N Big at the phone number provided. These messages may include customer service communications, order updates, delivery updates, account-related messages, and responses to your inquiries. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at info@barknbig.com.
You may also provide consent verbally over the phone. When obtaining verbal consent, our team may ask: “Would you like to receive text messages from Bark N Big for order updates or customer service? Message and data rates may apply, message frequency may vary, and you can opt out at any time by replying STOP.”
SMS Marketing
By submitting your phone number through our website, checkout, signup forms, or other SMS opt-in methods, you consent to receive recurring automated marketing text messages from Bark N Big, including messages sent through our SMS service providers such as Klaviyo. Marketing messages may include promotions, product launches, cart reminders, back-in-stock alerts, and other brand-related content.
Consent to receive marketing text messages is not a condition of purchase. Message and data rates may apply. Message frequency may vary. You can unsubscribe at any time by replying STOP. For help, reply HELP or contact us at info@barknbig.com.
We will not share, sell, rent, or disclose your SMS opt-in information or SMS consent status to third parties for their own marketing purposes. We may share your phone number, SMS opt-in information, and SMS consent status with service providers who help us provide messaging services, including SMS platforms, phone carriers, and vendors who assist with sending, delivering, or managing text messages.
